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Account-related

How can family and friends access the camera?

When your friends need to access the camera, you need to go to the camera interface and share the camera …

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Can one camera be added to two accounts?

No, a camera can only be added to one account. However, you can use the “Share” feature to allow multiple …

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Can an account be logged in on multiple phones at the same time?

To ensure the privacy and security of your account, an account cannot be logged in on multiple mobile devices at …

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What should I do if the email or phone number used to register the account is no longer in use?

You can still use the abandoned email address or phone number along with its password to continue logging into the …

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I forgot my account login password.

Please click the “Forgot Password” button on the App login page and follow the steps to reset your password.

Forgot IPC360 Home App account

– An app account is an email address or phone number. We recommend trying your most frequently used phone number or …

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  • How to remove sharing?
  • I am unable to share the camera with others.
  • What should I do if the SD card is not recognized?
  • How to delete videos saved on the memory card?v
  • How can I delete cloud recordings that I don’t want?

Best Micro SD Card for IPC360 Home Camera

We think the Samsung Pro Endurance is the best choice, designed for use in security cameras to help keep your video files safe, incredibly durable, and backed by a 3-year warranty.

1. Top pick : Samsung Pro Endurance(128GB )

2. Budget pick: Sandisk High Endurance U3(64GB )

3. High Capacity Pick: Sandisk Ultra A1(128GB)

@2026