Setup IPC360 Home Camera Manual

Downloads and install IPC360 Home APP

Method 1: Scan the QR code below to quickly download and install it;

ipc360 QR Code

Method 2: Search for “IPC360 Home” and download the installation in the mobile app store.

Start the IPC360 Home camera

  1. first insert the memory card into the camera’s card slot (the memory card does not support hot plugging, please insert the memory card with the camera turned off)
  2. Then connect the power cord to the power adapter and turn on the power to start the IPC360 Home camera.

Note: Before downloading and installing, it is recommended to connect to the wireless network

Login to IPC360 Home

  1. Open the IPC360 Home APP (Figure 1).
  2. Click the “Registration” button at the bottom left, enter the mobile phone number or mailbox to obtain the verification code, and then fill in the verification code, password and confirmation password accordingly.Click “User Agreement and Privacy Policy” to complete registration(Figure 1,2)
  3. After registration, fill in the “user name, password” on the APP home page to log in.
Login to IPC360 Home

Connecting the IPC360 Home Camera

1. After logging in the APP, click the ‘+’ button in the upper right corner to add a camera (Figure 3)

2. Scan the QR code on the camera and add it (Figure 4).

3. Follow the instructions in the APP interface to connect

Connecting the IPC360 Home Camera

Note:

  • Before adding a camera, connect your phone to the WiFi network you want to configure.
  • After the camera is turned on, the red indicator light will turn on and blink. (If you are not prompted for a long time, please press Reset for about 6 seconds, and the camera will enter and resume the factory settings).

4. When the connection process prompts you that the WLAN is at risk, click Trust (Figure 5).

5. When the WiFi list pops up, please select the WiFi name you need to connect to and fill in the password, click OK (Figure 6)

6. When you hear the Internet connection, the connection is complete.

Note:

  • If you do not find your WiFi name in the list, you can find it again by using the refresh button below.
  • the connection process is distributed as close to the router as possible
Connecting the IPC360 Home Camera

7. If the addition was successful, the interface will prompt you to enter the camera name (you can also use the default) (Figure 7).

8. Once the camera name has been set, click OK (Figure 7)
After a successful connection, the camera will appear in theAPP device list interface, which means that the camera has been successfully connected (Figure 8).

Connecting the IPC360 Home Camera

Opens the video

1. Click the “play icon” in the list of devices to enter the video interface (Figure 9)

2. Click the playback icon (position in the top left corner of thered box) to enter the video screen and can operate the relevant functions (Figures 9,10)

Opens the video

FAQ

Why does the camera connection fail?

1. Check that the WIFI you are connected to has a normal network or that the installation location is outside of WiFi coverage (it is recommended that you configure and reinstall the camera now).

2. Check that the WiFi you are connected to is 5G WiFi (device only 2.4G WiFi). Please switch to 2.4G WiFi to reconnect. 

3.Check that the router has wireless hiding turned on and turn it off to reconnect.

Is wired connection supported?

This camera supports both wired and wireless functions outside of wireless coverage.

Why does it go offline from time to time?

1. Check that the power adapter is working properly and that the power indicator is on. 
2. Is the camera too far away from the router or is the signal blocked by other objects?

What if the camera does not recognise the memory card or fails to record video?

1. Format the memory card and insert it into the slot (insert the card when the camera is turned off).
2. It is recommended to use branded memory cards, and the use of poor quality and counterfeit memory cards is prohibited to avoid damage to the device.