- Check that your camera is online.
- If you have recently moved your router or camera, check the signal strength to make sure the new location has a strong enough signal. If there is no signal or the signal is weak, move the router closer to the camera.
- Scroll down the camera list in the application and update the camera status.
- Disconnect the camera from the application, then press the Reset button on the bottom of the camera to reconnect the camera.