New users will need to register a user account before experiencing the features of APP.
Please use your email address to create a new account. Tap on “Obtain” to receive a verification code in your mailbox and enter it to finish the registration. （Mobile phone registration is only available for China mainland users）
If you forgot your password, tap
to enter the Retrieve password page. A verification code will be sent to your mailbox and you will be able to change your password.
82 Comments
Richard Boulter
How do I register please?
行政
Register in the app
Joe Medina
When i click obtain, your email comes in the quarantine box about 10 minutes later, after the app times out. Then the code is no longer any good. So i cant register with my email address.
Steve
When I type in my Emailadress within the app, confirm the checkbox and tap on ‘next step’ nothing happens resp. I don’t receive an Email with the Confirmationcode. How to proceed?
Steve
…it worked – I had to tap the button for requesting the code instead of next step 🙂
Raymond Kelly
How do i change the email address on my ipc360
Marcello Guiso
did you register ? how ?
Vin
FKIN USELESS THIS. THE APP WONT DOWNLOAD ON PHONE, I GET THE PC ONE BUT WONT LET ME FKING REGISTER!!!!!!!!!!!!!!
james
how can you register through the app when i dont receive any emails. think i might just return as im not getting anywhere
free cPanel hosting
Do you have a spam issue on this site; I also am a blogger, and I was wanting to know your situation; many of us have developed some nice methods and we are looking to swap methods with other folks,
why not shoot me an email if interested.
k
if a new user logs into a camera will they receive the old footage?
行政
will not
John A Mattero
I own 2 homes , in TWO different STATES, could you please explain how I can setup my 2nd set of cameras .
For this Lets call SET #1 OLD HOUSE ( which works fine)
My guess is in the NEW house, the NEW cameras are looking for the OLD House wifi address .
AND Before You say it, I DID try using cables vs wifi in the NEW house .
so how do we do this? set up another account?
(just thought of that, going to get this to you while I try that, downloading the IP360 PRO app)
thank you
I’ll be leaving NEW home , hoping to hear before I leave. thank you again
行政
Add a camera directly, you can add multiple cameras to one account.
John A Mattero
I SHOULD BE ABLE TO ADD CAMERAS TO THE SAME ACCOUNT, IT WON’T WORK!
now , are we (you) going to be more helpful ? or do I install a different system and rate YOUR system accordingly?
Aubrey
Can you connect a camera without wifi/internet?
行政
Sorry, no.
ana andueza
je n’arrive pas à créer un compte
KevinK
Hello, how can I transfer admin privileges to someone else?
Marcello Guiso
How to register – there is nothing in the app
行政
Sorry, I don’t understand
Massimiliano
There’s no chance to register. No “create user” button nor “register”, “access with….”, whatever.
Application asks for loging & password only. I just downloaded the latest version for android and windows, none of them allows to register
Eberhard Kaiser
Das registrieren mit der App funktionier nicht!! Es wird kein Registrierungs-Code an die email-Adresse gesendet! Somit kommt man mit der App nicht weiter!!!
Petr Tuma
Unable to register. There is no email …. it is not in the SPAM folder either. Where is the problem?
César
Hi. PC app does not provide any “forgot password” option.
Natalie
I recently purchased a Victure PC730 and have installed the IPC360 app to be able to view my CCTV video footage. I shared the camera with another person via the app, however the person who I have shared the camera with cannot see alerts and past clips, nor can he scroll back in the video timeline, it says he does not have authorisation. I cannot find via the app how to provide permission for him to do this. Please can you help?
Artur
There’s no “register new account” button in the app. How am I supposed to register?
John sin
Hello!
What the default camera WiFi password.
Walter McLean
I’m same no registration in app
Max
I can’t registra un account because isn’t possibile with the app. There is not a field for the first registration. Can you help me?
Jamie jansen
Can i login to the cloud from a laptop or tablet? And if yes, how?
Vyko
I cant register from the app when i click on register theres nothing happen
Vicky
My camera has been paired with another account and i try with new account but cant access this camera in new account
Janosch Philipp
I tried to register in the app, but i do NOT recive any refistration code at my E-Mail. Is there anything wrong with your app?
Nate
Trying to sign up and it is asking me to register…yet I’m seeing on here that I register through the app. The app is asking me to register before letting me sign up. Help plz.
tony
Hello,
it’s not clear how to add another user to the account to see the camera. can you please instruct how to do this?
Thank you. Tony.
Andrew Lambie
How do i change email address
Najo
I cant sign in it says CONNECTION FAILED
Susan brook
Trying to register
When we press “obtain” a message comes up saying “account does not exist.
Can you please advise ?
Susan Brook
Trying to register but, when I press ‘obtain’ a message comes up that says ‘account does not exist’
Melissa Whitaker
I’ve downloaded the app on my phone and I have downloaded the set up for the camera. I can not finishing setting the camera up until I regsister it. There is no link or an option to register. How do I register this so that I can complete the setup? I’m about ready to box it back up and return it!!!! VERY DISAPPOINTED!!!!
Doreen
HOW DO YOU CREATE AN ACCOUNT IN THIS APP ????!!!!!!
THERE IS NO OPTION FOR THAT! IT SAYS SIGN IN, THEN TELLS ME SORRY THAT ACCOUNT DOESN’T EXIST!!!
MULTIPLE PEOPLE HAVE ASKED THE SAME QUESTION HERE ABOVE
Laura Turner
How do I sign up. There is no option in the app
Jan
Chci se zaredistrovat
Adrianne George
Hello. I have two cameras in two different locations and I can sign in on the app fine to see each.
But when I want to look at the 2nd camera from my PC it does not accept the log in I use with the first camera. How di I set up the second log in?
Seretha Taylor
how do I register my email when It tell me I am using the wrong format what does that even mean
Juan José reche
it’s impossible to view recordings to the nube.
show me or teach me how make it!!!
Geoff Houghton
I have downloaded the app to my windows 10 laptop and it does not show anywhere to register it
just says no preview available any help please?
Mahinda
How to find my account, i fogot it, need to share my camers
Geoff Houghton
I have downloaded the app to my laptop windows 10 in the Uk
I cannot find an option to register
It has a box saying no preview available
Any advice please
Michael
Cant login in the Account. Server not connected??
Michael
Help plz. Cant login. Server was offline. Since 30min
Kevin moore
I set up my 2 cameras and they were working fine. Now the app won’t connect at all. Neither myself or my partner can connect to the app so can’t use the cameras! Please advise
Vicky Wood
I keep getting a ‘connection failed’ message when trying to log in. The app was working fine but stopped working and now won’t let me log in at all
John
Terrible app how do you register, with the SIA
STEWART WILLETTS
I have a camera watching my twins how can I stop the app logging off I need it to stay on all night. I have adjusted settings on my tablet so it stays on but the app keeps logging off and its not a WiFi issue as I am directly above the router and have WiFi booster just outside the door
J
On iPhone application there is no acceptance tab to click on??? Please help ASAP…
Gaynor lo
how do I register without the app, google play cannot find the app, I have the windows app installed on computer
Chris
How do i register? anbd please dont say “Mobile” because i am not from China?
James
Hello, I can’t sign up using the app, any suggestions?
Jack
Please register my email address to obtain a verification code. The app didn’t show a sign up icon.
Thanks
Marvin
Is there a way to view the live camera feed through a laptop?
Marvin
Is there a way to view the camera live feed through a chromebook laptop?
Haley A.
Did you ever figure out how to get this to work on Chromebook?
Tony Meredith
Had a verification code a while back but the camera didn’t work. Just got a new camera but I can’t remember the code.
Can I get a new one?
Joshua
It keeps telling me to do the registration agreement but I cannot find it in the app anywhere!… just lots me obtain code I do the email thing then go to next and it just keeps telling me to do that but it doesn’t give me the option too!
John Smith
It’s impossible to register with this app. After entering the email address and selecting “obtain” I receive the code. I enter this code into the box and select “next” but it just says to “review the registration document and register” however there is no option to do this.
Dean
how do you register? Doesn’t work and allow on the app?
Matthew
How do I register
[email protected]
How do I register, please? There no place on the IPC360 to register.
ioannis
thank you
ioannis
dont understand
Wshnstrz
After I obtain the code from my email and type it in and click Next, a message pops up saying “Please Check the Register Agreement and Register” but I am unsure of how to do that. Please help!!!
Thomas Cannon
After entering my email address in Account Sigh Up and tapping “Obtain” and checking the Agree box then tapping the Next bar, the notice “Wrong Format” appears. What am I doing wrong?
Lapointe5976
Hi
How to create account for IPC360 PC ? There is nowhere a place to do it.
I create an account on this site and no more possibility to login app… how to please ?
Neil clifford
Hi, how do I cancel my contract please?
Ashley
Mine is doing the same and I’m not receiving any emails back or answers to my problem
Franzelli
come si può recuperare la password ?
family photoshoot
Amazing issues here. I’m very happy to look your post.
Thank you so much and I am having a look forward to contact you.
Will you please drop me a mail?
Asif Choudri
I have been using IPC360 for a couple of years now and I love it but I want to change my login email address (not password). How can I do this. Please help.
David
Same issue where I can’t sign up because I need to review the registration agreement. Man it’s been 6 months? How have they not fixed this or answered the other 10 people who’ve commented?
Winnie Maico
Always having problems with ipc360.