Can’t view playback of videos on IPC360 app on android phone or PC

Nov 19, 2019 12:23 AM 0 Answers General
Member Since Nov 2019
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When I choose to playback recorded videos in the IPC360 app, I get a black screen.  I attempted to enter a decryption password in the settings, but it does the same thing even with a decryption password.  I've restarted the camera several times during this process but still can't see recorded videos in the time line.

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