Enable/Disable alert function
On “My Camera” page, tap on or
icon to turn off/on alert function. When the camera detects a moving object, it generates an alert message, and the cloud server then sends it to your APP.
The message shows up at the bottom of APP and the alert video will be recorded on a memory card or cloud (cloud storage could be subscribed).
Message check & download
Tap on to enter message page

Warning:
- You can only download alert videos when you have a Micro SD card in the camera or your cloud storage function is subscribed.
- Micro SD card should be ONLY inserted/removed when the camera is powered off. Incorrect operation may cause failure of downloading.
- Please return and try again if the network connection causes failure of downloading.
Once alert image is downloaded, tap on it to replay the alert video accordingly.


Alert setting
Tap on the icon on the top left corner of the message page to enter the setting page, on which you can turn on/off alert function, set alert time, sensitivity and your preferred parameter.
Tap on“Reset” to set alert time and sensitivity.

Select your preferred alert time and sensitivity then tap “OK”.
10 Comments
Jw
Hi
What is alert sesitivity in meters
admin
The larger the picture changes, the easier it is to detect. There is no specific distance.
Martin Stone
Can multiple devices receive the alert message or is it only the main account?
Lorenzo
Is it possible to set a call when the movement is detected?
Edoardo
Is there any way to avoid the alarm sound coming from the camera???
Regina Clinton
The app does not seem to be communicating with my iPhone 11. I am not receiving any alerts.
Jennifer Vilott
We have three accounts accessing our cameras as we have caregivers. But I am the only one able to set up alerts and motion detection. When we try to set them up it says not authorized. How can we resolve this?
615-979-8583
Margherita Ascione
Hello, i’d like to know if is possible change the alert sound.
Thanks in advance.
Stacey
Hello. My app doesn’t generate an alert sound at all. It just vibrates once and a notification pops up as an alert which is no good at night time when using as a baby monitor as I don’t know when my baby is awake. I’ve changed all my settings and it should work but it isn’t. Please help!
Ronaldo
Hello
How can I get the other person I shared the camera with to receive alerts also